Return And Refund Policy

RETURNS

Your satisfaction is our top priority. If for some reason, you are not entirely satisfied with your purchase, and you desire to return your item for a full exchange within 14 days. Please contact us before sending the item back to us for an exchange or refund. We do not acknowledge or accept returned items that were sent back by you directly without checking or Updating with us first.

If your purchase Item didn’t fit or look just how you like it? No worries, returning and exchanging is so easy! If for any reason you are not completely satisfied with your purchase,

  • Returns must be made within 14 days of the original purchase date.
  • Returns received will be issued a refund for the full amount of the items you return.
  • Once the item has been used or the tags are removed, it cannot be returned.
  • When returning items please make sure the original tags are attached and the items show no signs of usuage
Please Note:

Examine all items before removing tags or using them. All returned items must be unused and returned in their original condition. The original tag must still be attached to the product. To complete your return, we do require a receipt or proof of purchase, trackable shipping label.

Delivery and handling charges are non-refundable when returning for a refund.

RETURN PROCESS:
  • Email us to return your item.
  • Send back your item directly to our warehouse center address.
  • Please allow 7 business days for your return to be processed. Once your return is processed, you will receive an email confirmation.

Our policy for return lasts for 14 days. If 14 days have gone by since your delivery; unfortunately, we can’t offer you a refund or exchange.

Depending on where you are situated, the time it may take for your exchanged product to reach you, may differ.

 

LATE OR MISSING REFUNDS

The refund will be processed as soon as we receive the eligible return item. The refund amount can take up to 5 or 7 business days to appear in the user’s account statement.

  • If after you fully comply by the return policy and haven’t received a refund yet, first check your bank account again.
  • Then, contact your credit card company, it may take some time before your refund is officially posted.
  • Next, contact and communicate with your bank. There is often some processing time before a refund is posted.
  • If you’ve performed all of this processes and you still have not received your refund yet, please contact us as soon as possible.

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